Welcome. We want you to like your jewelry.

That's why we offer returns and exchanges within 30 days of your item's delivery. Our simple returns & exchanges makes it easy to go through the process and end up with the outcome you want.

Return + Exchange Policy: We will gladly accept like-new product for return or exchange for any reason as long as it is shipped back and received within 30 days of the order being delivered. PLEASE COMPLETE THE CONTACT REQUEST FORM BELOW WITH YOUR ORDER NUMBER TO INITIATE A RETURN OR EXCHANGE.

Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.

For Exchanges: The return shipping  cost is the responsibility of the customer, your exchanged item will ship back free.

For Returns: The return shipping  cost is the responsibility of the customer.

Canada Customers: Unfortunately we cannot offer exchanges on international orders, but we do accept returns.

Sales / Promotions Price Adjustment: We’re unable to offer price adjustments for temporary promotion, sales, or discounts. Promotions or discounts can’t be applied retroactively to orders placed before the promotion discount was activated nor after the promotion has finished.

Third Party Retailers and Stockists: We’re unable to process returns, exchanges, or price adjustments for merchandise purchased from third party retailers that sell Sela+Sage jewelry. Please consult the retailer directly to learn about their policies.

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